Buyer FAQ

Are you interested in buying original art through helloart? Our Buyer FAQ will help answer some common questions about the process. 

How do I buy art from businesses?

See a piece of helloart artwork you know would look perfect in your space? We’ve made it easy for viewers to instantly purchase a piece of artwork right from the walls of the business. You can simply purchase any helloart artwork by scanning the QR code on the smart art label using your phone. Once scanned, you’ll be directed to that specific piece of artwork, and can click ‘add to cart’ to begin your checkout. Once you’ve notified an employee at the business, you’re ready to take your art home. Take a look at this video, highlighting the buying experience at a business location. 

What is the shipping cost?

Canada and the US: free.
Rest of the world: contact us for shipping rate (

What’s the return policy?
All sales are final.

How can I be sure that the art is original?
helloart works directly with the artists who create these original pieces. The artwork is shipped directly from the artist's studio to you.

Does helloart offer curatorial services?
Yes. Please email for more information.